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How to understand the people you serve and earn their trust.
Who is your customer
How to define your ideal customer to write clearer messages.
Foundation · 12 min
Referrals basics
A genuine referral grows from a good experience and permission to share a contact.
Practical · 5 min
What problem do you solve?
Before the product, the problem: how to say in one sentence what you solve, and for whom.
Foundation · 10 min
Talk to real customers
How to talk with 3 real people, asking about what already happened to them and selling nothing.
Foundation · 11 min
Know your competition
How to compare, honestly, the alternatives your customer already uses today and find your space.
Foundation · 11 min